mardi 5 décembre 2017
10 Tips to Snag a First-Class Ticket Upgrade
The majority of airline passengers fly coach, but a small percentage of the population regularly enjoys first-class accommodations on airplanes. While these passengers may be loaded and able to afford the costly tickets, the price is still beyond the bucket for a majority of flyers. So, how are those who may not be swimming in wealth able to snag the luxurious upgrade? Alex Matjanec, CEO of MyBankTracker, has compiled a list of 10 tips to secure a first-class airline ticket upgrade.
1. Be Loyal to One Airline
Loyalty always counts. Most people who join frequent flier programs don't actually fly very frequently. The typical thought process is to sign up for every frequent flier or loyalty program in hopes of saving money across the board. Frequent flier programs don't work like grocery frequent shopper cards, however.
So instead of being a frequent flier member who only racks up a handful of miles on any individual airline, focus all of your efforts on being loyal to one airline. The tickets may cost a little more every so often, but the long-term benefits of stockpiling miles for one company can upgrade your travel to first class.
2. Arrive Late/Early
Airlines recommend arriving at the airport and checking in at least 30-60 minutes before a flight (longer for larger international airports). This is because it takes time to check baggage, pass through security, and arrive at the departure gate.
However, showing up early allows you time to have a casual chat with the gate agent without a large crowd. This is the time where you can build a rapport and ask about an upgrade to first class without other people around whom the airline risks upsetting.
Flights are often overbooked, and by arriving late (though don't arrive too late), you'll probably be bumped to a later flight, at which time you can ask for a first-class upgrade to make up for the inconvenience.
3. Travel During Slow Times
Instead of flying near the holidays and weekends with everyone else, book your flights at the right time - such as in the middle of the week. FareCompare, an airline tracking website, points out the most unpopular days to fly are Tuesday, Wednesday, and Saturday, while dawn, dusk, and red-eye flights are the least popular.
These are the flights that are most likely to have empty seats, meaning there's availability in first class.
Also, look throughout the year for times people don't typically fly. For example, a flight on Thanksgiving Day is much more likely to have availability than flights on the Wednesday prior or Friday after. This, of course, assumes overbooked passengers from previous flights haven't already filled up the plane.
4. Complain About Something
At the end of the day, airlines are customer-serving businesses like any other. This means they'll go out of their way to please a customer and ensure you continue coming back to use their service. Complaining to the airline about any shortcomings is a first step to first-class accommodations.
Politely pointing out these problems and simply asking to be moved will get you an opportunity at a new seat. If the flight is completely booked, there's a good chance there's still an open seat in first class that you can sit in to make up for the problems.
5. Book Through Airline Websites
Travel booking sites like Kayak, Travelocity, Hotwire, and Expedia seek out the lowest possible rates, which has thinned profit margins for airlines and hotels. While these sites make searching for flights and comparing prices easy, don't use them for the final booking.
Instead, after determining which flight is the cheapest bet, log in to that airline's official website and book the flight directly through them. This shows up on their system when checking in, and you'll be treated as a loyal customer who appreciated the airline's marketing as opposed to just another value shopper booking through a discount digital travel agent.
6. Check Emails After Booking
After booking your flight, keep an eye on your emails. The airline will know ahead of time whether the flight is overbooked and will offer more and more aggressive discounts to those wishing to upgrade to first class via email.
Of course, the airline is unable to email customers who used a third-party travel booking site, so you'll be one of a small minority of people receiving these emails for your specific flight. Regardless of who sits where, the airline has to take off on a set schedule, so the closer an overbooked flight gets to departure time, the more drastic discounts are applied to first-class upgrades.
7. Use a Travel Rewards Card
Travel rewards credit cards are a great way to stockpile frequent flier miles without necessarily having to travel. Here are a few of the best travel rewards cards on the market:
With Capital One Venture Rewards Card, you earn two miles for any airline per dollar spent on any purchase, with a $35 annual fee, and with Chase Sapphire Preferred Card, you earn two miles per dollar spent on travel and restaurants, with a $95 annual fee. Points are worth 25 percent more if booked through Chase.
Discover It Miles Card users earn 1.5 miles per dollar spent, which are doubled at the end of the first year for no annual fee. In addition, they receive an annual $30 in-flight WiFi credit and enjoy no blackout dates as points are tracked in-house by Discover, not any particular airline.
8. Phone a Friend
Employees of airlines receive great perks, including the ability to fly standby for free throughout the year and access to the airline's passenger systems. If you don't know someone who works for an airline, it's time to make that friend.
Many airlines have done away with (or severely restricted) these buddy passes in recent years, but working in the airline industry (or knowing someone who does) is still more likely to get you an upgrade to first class, regardless of which airline it is.
9. Fly Solo
Upgrading a single ticket is much easier than upgrading tickets for a family of four. If you're traveling with your family, your best bet is to work together to decide who should be upgraded to first class on each trip, rotating who gets the seat on each trip like a nonviolent Game of Thrones.
10. Fly on Your Birthday
Always remember that pilots, flight attendants, and the gate agent are all people just like you and I. A friendly conversation goes a long way, especially when mentioning special occasions like your birthday being today.
"On a recent trip to Hong Kong, we were upgraded to first class thanks to our charm," said John Heaton, managing director at The Heaton Group. "This can also work if it's your birthday, honeymoon, or anniversary. You won't be upgraded for no reason so make sure you let them know you have a genuine reason to be upgraded and with a bit of luck, they'll be listening."
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