mercredi 15 mars 2017
Enraged Parents Warn Others of Tommee Tippee's "Slimy" Milk Machines
Parents are discovering "mold-like slime" in Tommee Tippee milk machines and are warning others online with stomach-turning photos of their findings. These parents haven't been shy about their concerns and have posted on the brand's Facebook page explaining that within the Tommee Tippee Perfect Prep machine, they are finding the internal plastic tubing "black with grime."
The machine, which heats formula for bottles in under two minutes, is supposed to control the quality and temperature of the water being used. After reading stories from other disgusted parents, Julie Hughes shared online what happened she dismantled her own machine to check the tubing:
"After all the raised concern recently about the perfect prep machine, I decided to dismantle mine after my 8-month-old baby has been so poorly for weeks with a terrible sore cough. I am DISGUSTED in what I just discovered. I have changed the filter, etc. and cleaned as advised. I will be formally writing to you to discuss this matter further.
I trusted your company and machine. I trusted your machine to deliver what was promised ESPECIALLY considering the price you charge.
My baby boy has been up every night for weeks now with respiratory problems and we have visited the doctors several times over the last month. Upset, disappointed, and angry are just some of the emotions I feel after opening the machine up."
Tommee Tippee announced that they are investigating the complaints and looking for the exact cause. In a statement to the Huffington Post UK, a spokesperson for Tommee Tipee said:
"We were very concerned by these findings and started an immediate investigation.
To help us, we'd like any parents who have found similar build-up in their 'Perfect Preps' to contact us as soon as possible, so we can arrange to have their machine and filter returned to us via freepost for examination by an independent laboratory.
Firstly, the build-up we've seen so far we suspect is carbon residue and not mold. Carbon is a harmless, inert bi-product of the filtration process. Secondly, some parents have told us they've used ordinary water jug filters instead of the Tommee Tippee filters. Standard filters do not contain the ultra-filtration membrane needed to remove bacteria, plus are more likely to release carbon into the system.
Although we can't be certain until we've received back and examined more machines, it is possible these factors are linked to what people are seeing. However, the investigation will continue until we've found answers."
In the meantime, more parents are sharing the stories behind their unsettling discoveries.
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