jeudi 11 mai 2017
Why This Muslim Passenger Wants to "Commend" JetBlue
Airline horror stories are all too common - including those that involve racist or xenophobic passengers. That's why one Muslim passenger is commending JetBlue for how one of its crews handled an Islamophobic remark on a recent flight.
Ghena Alh shared in a Facebook post on May 10 a recent experience she had on a JetBlue flight flying from Orlando, FL, to LA. She was in Orlando to speak on a "Flying While Muslim" panel, dedicated to teaching JetBlue crew members how to handle discriminatory situations toward Muslim customers. When she boarded the plane on May 9, her seat was in the middle of two passengers who were traveling together. She claims that the person to the right of her was on the phone, telling someone they were separated from the other passenger due to "someone who was 'hint: Twin Towers.'"
Once the plane took off, Alh approached a crew member and asked for a seat change. At first, the flight attendant told her the flight was full and they couldn't. But, Alh says the attendant noticed she was upset and asked her, "Is something wrong?" Alh told her the story and the flight attendant immediately changed her seat. Another crew member came by and gave her a free blanket, travel pillow, and box of food, and continuously asked her throughout the flight how she was doing. You can read Alh's full post ahead.
Flying While Muslim. (5/9/2017)
I was invited to speak on a panel organized by JetBlue for their Crewmembers titled "...
Posted by Ghena Alh on Wednesday, May 10, 2017
Alh wrote that when the plane landed, a "security member" listened to her story and another one was telling the lady who made the comment that it wasn't "tolerated by the JetBlue family." The post, which has more than 300 reactions and 100 shares at the time of writing, ended with Alh thanking JetBlue for its handling of the situation and for "turning an unpleasant experience into a very comfortable one."
We've reached out to both Alh and JetBlue for comment and will update if we hear back.
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